Passion. That’s the common attribute of those who work for Connections for Children. We are dedicated to helping the children, families, and educators who live in our community and who utilize our services.
If you’re ready to make a difference, upload your cover letter and resume and tell us your interests. We’ll consider you for future opportunities.
Trauma-Informed Care Program Supervisor
Connections for Children (CFC) is committed to strengthening our agency’s capacity to serve families who have experienced trauma and support staff resiliency. The Trauma-Informed Care (TIC) Program Supervisor will play a lead role in advancing our trauma-informed approach and oversee CFC’s TIC portfolio, including the Emergency Child Care Bridge Program, Innovations 2 and internal TIC Learning Community.
The Emergency Child Care Bridge Program (Bridge) is administered through the California Department of Social Services (CDSS) and the Department of Children and Family Services (DCFS). CFC contracts with the Child Care Alliance of Los Angeles (CCALA) to deliver the Bridge Program across our service area. The goal of the program is to stabilize children placed with resource families by providing a time-limited child care voucher to help pay for child care costs; providing families with a child care navigator to assist in securing long-term subsidized child care; and facilitating TIC trainings and coaching for child care providers.
Innovations 2 (INN2) is an initiative of the Los Angeles County Department of Mental Health (DMH). CFC contracts with Westside Infant & Family Network (WIN) to serve families and child care providers in Supervisory Districts 2 and 3. INN2 aims to build trauma-resilient families, organizations, schools, and communities through cross-agency relationships, referrals, and support. CFC is working with WIN to support cross-agency referrals and TIC trainings to support clients’ needs and staff resiliency.
The TIC Program Supervisor is responsible for the planning, implementation, and contract compliance of the Emergency Child Care Bridge Program, Innovations 2, and other programs as assigned. The Program Supervisor will also lead CFC’s internal TIC Learning Community in the development and implementation of its work plan to build a trauma-resilient agency.
Essential Duties and Responsibilities
Oversee both the Bridge and INN2 programs to ensure all goals and objectives are achieved and reporting requirements are met.
Supervise and support TIC Advisor, Child Care Bridge Navigator, and other staff as assigned.
Facilitate regular staff trainings and provide ongoing support to establish a common language and understanding of TIC among all CFC staff.
Act as a resource and guide, assisting CFC staff to incorporate trauma-informed practice in their ongoing work with parents, families, and child care providers.
Provide reflective supervision and coaching to CFC staff around processing difficult situations related to service delivery.
Advise agency leadership on adaptations to current service delivery to best support clients who have experienced or are experiencing trauma.
Identify strategies and help agency leadership implement internal policies and practices that support staff self-care and resiliency.
Facilitate TIC training for child care providers, with a focus on family child care providers in Supervisory Districts 2 and 3.
Engage family child care providers to gain an understanding of the mental health and behavioral concerns in their environment and develop a support plan.
Coordinate and track cross-agency referrals between CFC and WIN, and monitor the linkages made to community resources.
Represent CFC at all meetings, trainings, and community activities related to CFC’s TIC portfolio.
Review all program records and training materials for quality assurance and ensure all program reports are submitted as required.
Keep up-to-date on research and best practices in early childhood development, children’s health, mental health issues, and TIC.
Identify and pursue opportunities for CFC to strengthen and expand its TIC portfolio to address community needs.
Work collaboratively and cooperatively as part of a team with colleagues and staff within the agency, with community partners, with funding agencies, as well as other agencies as required for effective program implementation.
Complete error-free oral and written reports as needed.
Perform other duties as assigned.
Master’s Degree in Social Work (MSW) or equivalent degree, preferred.
Experience in reflective supervision in clinical or other setting, required.
Bilingual (English-Spanish), required.
Minimum of five years’ relevant experience working with children and families, impact of trauma with children, understanding of early childhood developmental needs (including working with children ages birth to five years), and mental health, required.
Experience with or understanding of the child care system, including center-based providers, family child care homes and licensed-exempt providers (family, friends, and neighbors).
Demonstrated experience developing and delivering presentations and trainings for a variety of audiences.
Strong interpersonal skills including the ability to work effectively with diverse populations.
Successful track record in managing teams, supervising staff, and leading collaborative projects.
Contract oversight experience, including familiarity with compliance, monitoring, and reporting.
Previous experience that demonstrates effective problem-solving and decision-making skills and ability to work autonomously on multiple projects.
Effective time management and organizational skills and the ability to successfully meet position requirements.
Ability to be flexible, innovative, and adapt to the changing needs of the program, department and agency.
Ability to manage multiple tasks, competing priorities and meet deadlines.
Must successfully pass criminal background check, upon hire.
Must show proof of a valid California Driver's License, have use of a motor vehicle and provide evidence of automobile liability insurance, upon hire.
Must provide verification of a valid TB clearance, upon hire.
Must obtain First Aid/CPR Certification and complete Mandated Reporter training, upon hire.
1. Typical of an office environment.
2. Must possess and maintain a valid California driver's license, and reliable transportation for local travel.
3. 40% local travel required.
Total Package of Benefits:
Sick and PTO Time
Training Days/Staff Development
Employee Assistance Program
Please submit your cover letter and resume to email@example.com.
Connections for Children builds a stronger future for children, families, and communities through high-quality child care resources, education, and guidance.
We are an Equal Opportunity Employer.
Resource and Referral Manager
Connections for Children (CFC) is seeking a collaborative, adaptable, and enthusiastic professional, experienced in the field of early care and education, to join our mission-driven organization.
Under the direction of the Executive Director, the R&R Manager is responsible for the planning, implementation, and contract compliance of CFC’s core R&R services, professional development, trauma-informed initiatives, and other programs as assigned.
The R&R Manager will work in close collaboration with the R&R Supervisor, Coaching Supervisor, and Trauma-Informed Care (TIC) Program Supervisor, and CFC Leadership Team to achieve desired results. The R&R Manager will:
• Oversee the full portfolio of R&R programs and services to ensure all goals and objectives are achieved and reporting requirements are met.
• Supervise and guide all R&R activities, including child care resources & referrals to parents; provider trainings and coaching; TIC training and supports; family engagement; and cross-agency collaboratives.
• Serve on the CFC Leadership Team to identify, create, and implement programs, policies, and practices that strengthen the agency’s ability to address staff and client needs.
• Represent CFC and communicate our mission and services among a variety of stakeholders.
• Manage and advise R&R Supervisors and Department staff to ensure contract compliance of all R&R contracted programs and services.
• Oversee the ongoing development, refinement, and implementation of all R&R programs and services to ensure quality and maximize impact.
• Review and analyze various R&R program databases and data to ensure technology systems are current and data is up-to-date and accurate.
• Track and report on R&R program deliverables and expenditures.
• Monitor and approve all R&R program expenditures.
• Monitor R&R contract requirements and implement changes, as needed.
Program Development & Integration
• Lead R&R Department in the development, refinement, and implementation of the R&R Department’s portfolio.
• Collaborate with Leadership Team and colleagues across to promote program integration in order to increase impact and efficiency.
• Work with Leadership Team and colleagues to plan, fund, and rollout new/expanded services that advance CFC’s mission and goals.
• Keep up to date on research and best practices related to early childhood development, and children’s behavioral and mental health issues, as well as child care trends, laws and regulations.
Community Engagement & Collaboration
• Develop and maintain professional and positive working relationships with CFC colleagues, Board members, consultants and external stakeholders, including fellow R&R agencies, contractors, community partners, and clients.
• Support agency efforts to build awareness of our array of services to support enrollment in our child care subsidy programs, utilization of resource and referral services, and participation in professional development, and family enrichment programs.
• Help plan and participate in agency events and activities that advance CFC’s mission and goals, such as Holiday Angels, the Betsy Awards, CFC Families in the Park, and other community-based events.
• Attend and engage in related early childhood committees and workgroups, convened by the Child Care Alliance of Los Angeles (CCALA), the California Child Care Resource & Referral Network (CCCRRN), and other partners.
Leadership & Staff Development
• Provide daily onsite leadership and supervision to R&R Department and remote support to staff working in the field.
• Serve on the CFC Leadership Team to identify, create, and implement programs, policies, and practices that strengthen the agency’s address ability to address staff and client needs.
• Identify, monitor, and address needs related to R&R Department staff and functions.
• Supervise, coach, and support R&R supervisors and team members to ensure excellent customer service, quality assurance, and program compliance.
• Plan and facilitate regular Department, team, and individual check-in meetings with Department staff.
• Identify and support opportunities for staff development and professional growth.
Perform other duties and responsibilities, as assigned.
Knowledge and Skill Requirements
• Bachelor’s Degree in Early Care and Education (ECE), Child Development, or related social services field. Master’s Degree desired.
• Minimum 3 years’ experience working in a child care Resource & Referral agency.
• Minimum of 5 years’ experience supervising a team of direct reports.
• Experience planning and implementing ECE programs and services in Los Angeles County.
• Experience working with community members and partners in CFC’s service area desired.
• Demonstrated leadership skills including ability to manage, motivate, and coach teams.
• Demonstrated experience in program and budget development, implementation, monitoring, and reporting.
• Demonstrated experience writing and presenting error-free messages for various audiences.
• Excellent verbal and written communication skills.
• Exceptional attention to detail and accuracy.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• History of punctual and consistent attendance in the workplace.
• Well-organized and able to self-manage competing priorities.
• Ability to exercise discretion and practice good judgment at all times.
• Excellent interpersonal skills, flexible and collaborative; ability to work effectively with all levels of staff, supporters and community members.
• Must have reliable transportation to regularly attend off-site meetings, trainings, and other work-related events.
• Ability to work occasional evenings and weekends, as needed.
• Commitment to the mission and goals of Connections for Children.
We offer an excellent benefits package.
We are an Equal Opportunity Employer.