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Passion. That’s the common attribute of those who work for Connections for Children. We are dedicated to helping the children, families, and educators who live in our community and who utilize our services.

If you’re ready to make a difference, upload your cover letter and resume and tell us your interests. We’ll consider you for future opportunities.

Positions Available

  • Case Specialist

    Connections For Children seeks a Case Specialist for its Subsidized Department.

    The Case Specialist will determine family eligibility and help eligible parents gain access to child care services and programs. They will assist the program by certifying, re-certify and closing cases in accordance to compliance standards. Responsible for certifying and authorizing child care hours, updating family information, approving changes, providing referrals as needed, and ensure accurate and timely entry of data. Must have excellent customer service skills.

    Please submit a cover letter and resume online.

    We are an Equal Opportunity Employer.

  • Preventative Health & Safety Trainer

    Summary
    The Preventative Health and Safety Trainer is responsible for scheduling, coordinating and conducting health and safety trainings for childhood educators. The Trainer will work independently and be responsible for conducting trainings, implementing approved curriculum, developing appropriate training materials, building customer relationships and coordinating all components of trainings.

    Essential Duties
    Conduct and coordinate trainings in the area of health and safety, includes but is not limited to prevention of infectious diseases, SIDS, immunizations, and emergency preparedness
    Build relationships and work with other Los Angeles County Child Care Resource & Referral Agencies to schedule and conduct trainings
    Process certifications of training attendees to vendor
    Develop enhanced training materials that support approved curriculum
    Work closely with Resource and Referral Manager to implement activities and achieve goals of programs, contracts and grants
    Prepare, coordinate and disseminate advertising materials of trainings to appropriate markets
    Assess, recommend and implement ongoing improvement for procedures and processes
    Represent the agency at community outreaches, meetings and special events
    Submit accurate and timely reports and program tracking forms to Resource & Referral Manager
    Other duties as assigned

    Education and Experience
    Minimum Associate’s Degree required or equivalent college semester units, Bachelor’s Degree preferred
    Minimum two years of experience in the field of Child Development, Early Education, Human Development or related field required
    Experience conducting trainings, presentations or group meetings required

    Position Requirements
    Proficiency in Microsoft Outlook, Word, and Excel
    Excellent problem solving skills
    Excellent organizational and communication skills required; ability to successfully interface with others
    Excellent customer service skills required
    Understand the needs and requirements of child care providers and professionals in the ECE field
    Ability to converse, write, and/or translate in Spanish preferred
    Ability to be flexible, innovative, and adapt to the changing needs of the program/department/agency
    Strong interpersonal skills; the ability to honor confidentiality, and work sensitively and supportively with clients
    Ability to maintain cooperative, diplomatic working relationships with co-workers, supervisors, and the public; work as part of a team and collaborate with colleagues
    Strong ability to complete projects and achieve goals under tight deadlines even when there are competing requirements and changes in assignments
    Must have use of an automobile with adequate insurance coverage and a valid California Driver’s License with acceptable driving records substantiated by a copy of DMV records
    Criminal Records (e.g. Livescan Fingerprinting), Child Abuse Index, Sexual Offender Registry, Health and Tuberculosis (TB) test clearance required
    Ability to work a non-traditional work schedule including evenings and weekends

    We are an Equal Opportunity Employer

  • Quality Assurance (QA) Specialist

    Scope
    The Quality Assurance Program Specialist is responsible for monitoring program compliance by conducting quality assurance reviews of clients' files prior to enrollment or recertification periods, identifying issues, ensuring contract compliance, providing feedback to program managers and recommending process improvements trainings.
    Conduct appeal hearings and address complaint calls.

    Primary Responsibilities
    1. Works cooperatively with the staff to ensure that all program requirements are met and in accordance with corresponding funding terms and conditions.
    2. Identifying performance issues, ensuring contract compliance, providing feedback to program managers and recommending process improvements.
    3. Resolve issues related to case files.
    4. Track and monitor file errors.
    5. Maintains accurate documentation of staff file reviews
    6. Works collaboratively with Subsidized Manager/Supervisor to plan and provide on-going staff training.
    7. Works collaboratively with Subsidized Manager/Supervisor to train new employees on departmental policies, procedures, mission, and project implementation.
    8. Represents the agency with professionalism in all interactions. This includes over the phone, in person, using electronic media, and written correspondence.
    9. Perform other duties as assigned.

    Experience, Knowledge, Skills and Abilities
    • BA/BS degree from an accredited university preferred. Related work experience in Quality Assurance systems such as training, compliance monitoring, data analysis and quality assurance plan development may be substituted for college level education.
    • Excellent math and written and verbal communication required including generating reports and agency letters.
    • Experience analyzing workflow and process maps knowledge/skills preferred.
    • Must have sufficient knowledge of County, State and Federal contract requirements for Alternative Payment and Child Care Subsidy Programs.
    • Must have strong analytical skills and problem-solving skills.
    • Must be able to multi-task and meet multiple deadlines.
    • Must be able to work independently and as part of a team.
    • Requires ability to maintain confidentiality, objectivity and impartiality, and skill in maintaining a neutral perspective related to research.
    • Requires critical skills and the exercise of independent judgment in order to discern facts and circumstances to determine actions needed within the limits of standard practice.
    • Requires a minimum 2 years’ experience working with families receiving subsidized child care or other social support services.
    • Requires excellent customer relations and communication verbal, written and presentation skills.

    Working Conditions
    1. Typical of an office environment.
    2. Must have reliable transportation for local travel.
    3. 20% local travel required.
    4. Occasional overnight travel required.

    Please submit your cover letter and resume.

    We are an Equal Opportunity Employer

  • Trauma-Informed Care Program Supervisor

    Background:
    Connections for Children (CFC) is committed to strengthening our agency’s capacity to serve families who have experienced trauma and support staff resiliency. The Trauma-Informed Care (TIC) Program Supervisor will play a lead role in advancing our trauma-informed approach and oversee CFC’s TIC portfolio, including the Emergency Child Care Bridge Program, Innovations 2 and internal TIC Learning Community.

    The Emergency Child Care Bridge Program (Bridge) is administered through the California Department of Social Services (CDSS) and the Department of Children and Family Services (DCFS). CFC contracts with the Child Care Alliance of Los Angeles (CCALA) to deliver the Bridge Program across our service area. The goal of the program is to stabilize children placed with resource families by providing a time-limited child care voucher to help pay for child care costs; providing families with a child care navigator to assist in securing long-term subsidized child care; and facilitating TIC trainings and coaching for child care providers.

    Innovations 2 (INN2) is an initiative of the Los Angeles County Department of Mental Health (DMH). CFC contracts with Westside Infant & Family Network (WIN) to serve families and child care providers in Supervisory Districts 2 and 3. INN2 aims to build trauma-resilient families, organizations, schools, and communities through cross-agency relationships, referrals, and support. CFC is working with WIN to support cross-agency referrals and TIC trainings to support clients’ needs and staff resiliency.

    Summary
    The TIC Program Supervisor is responsible for the planning, implementation, and contract compliance of the Emergency Child Care Bridge Program, Innovations 2, and other programs as assigned. The Program Supervisor will also lead CFC’s internal TIC Learning Community in the development and implementation of its work plan to build a trauma-resilient agency.

    Essential Duties and Responsibilities
     Oversee both the Bridge and INN2 programs to ensure all goals and objectives are achieved and reporting requirements are met.
     Supervise and support TIC Advisor, Child Care Bridge Navigator, and other staff as assigned.
     Facilitate regular staff trainings and provide ongoing support to establish a common language and understanding of TIC among all CFC staff.
     Act as a resource and guide, assisting CFC staff to incorporate trauma-informed practice in their ongoing work with parents, families, and child care providers.
     Provide reflective supervision and coaching to CFC staff around processing difficult situations related to service delivery.
     Advise agency leadership on adaptations to current service delivery to best support clients who have experienced or are experiencing trauma.
     Identify strategies and help agency leadership implement internal policies and practices that support staff self-care and resiliency.
     Facilitate TIC training for child care providers, with a focus on family child care providers in Supervisory Districts 2 and 3.
     Engage family child care providers to gain an understanding of the mental health and behavioral concerns in their environment and develop a support plan.
     Coordinate and track cross-agency referrals between CFC and WIN, and monitor the linkages made to community resources.
     Represent CFC at all meetings, trainings, and community activities related to CFC’s TIC portfolio.
     Review all program records and training materials for quality assurance and ensure all program reports are submitted as required.
     Keep up-to-date on research and best practices in early childhood development, children’s health, mental health issues, and TIC.
     Identify and pursue opportunities for CFC to strengthen and expand its TIC portfolio to address community needs.
     Work collaboratively and cooperatively as part of a team with colleagues and staff within the agency, with community partners, with funding agencies, as well as other agencies as required for effective program implementation.
     Complete error-free oral and written reports as needed.
     Perform other duties as assigned.

    Qualifications
     Master’s Degree in Social Work (MSW) or equivalent degree, preferred.
     Experience in reflective supervision in clinical or other setting, required.
     Bilingual (English-Spanish), required.
     Minimum of five years’ relevant experience working with children and families, impact of trauma with children, understanding of early childhood developmental needs (including working with children ages birth to five years), and mental health, required.
     Experience with or understanding of the child care system, including center-based providers, family child care homes and licensed-exempt providers (family, friends, and neighbors).
     Demonstrated experience developing and delivering presentations and trainings for a variety of audiences.
     Strong interpersonal skills including the ability to work effectively with diverse populations.
     Successful track record in managing teams, supervising staff, and leading collaborative projects.
     Contract oversight experience, including familiarity with compliance, monitoring, and reporting.
     Previous experience that demonstrates effective problem-solving and decision-making skills and ability to work autonomously on multiple projects.
     Effective time management and organizational skills and the ability to successfully meet position requirements.
     Ability to be flexible, innovative, and adapt to the changing needs of the program, department and agency.
     Ability to manage multiple tasks, competing priorities and meet deadlines.
     Must successfully pass criminal background check, upon hire.
     Must show proof of a valid California Driver's License, have use of a motor vehicle and provide evidence of automobile liability insurance, upon hire.
     Must provide verification of a valid TB clearance, upon hire.
     Must obtain First Aid/CPR Certification and complete Mandated Reporter training, upon hire.

    Working Conditions
    1. Typical of an office environment.
    2. Must have reliable transportation for local travel.
    3. 40% local travel required.

    Please submit your cover letter and resume.

    We are an Equal Opportunity Employer.

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